When It Rains it Pours

Folks, I am off the grid for a bit.  My mac computer shot the bed.  I have a bad logic board and I am fighting, begging and pleading for Apple Computers to help me out.  I am still paying for the darn computer and they are trying to charge me an arm and leg to get it fixed.  Arghhh.  I will try and use other people’s computers to post stuff, but this Monday morning I am going to try and bust-a-move and get results.   Post stories to you soon.

Much Love,

Caroline

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2 thoughts on “When It Rains it Pours

  1. I took the liberty of forwarding your issue to the my friend who is a chief program manager at Apple…

    Forest sent you a message.

    ——————–
    Re: Caroline Bazemore Pond

    Assuming that the machine’s out of warranty, there’s really not much I or anyone else at Apple is likely to be able to do to get them to fix it for free out of warranty. (She could try sending an email to steve jobs, I guess, but otherwise, making a big stink is unlikely to get her much other than frustration.)

    If the logic board really needs to be replaced, she might have some success trying to find a third-party repair shop and seeing if they have any access to the spare part. It would probably be much cheaper.

    I’d be happy to help her out with an employee discount on a new one, if that’s useful.

    If the machine is older than a coupe of years, it’d almost certainly be the best option to get a new one. A new macbook is $849 with my discount, and if she only needs a desktop, a mac mini can be had for $509. Refurbs are even cheaper: $790 for a MacBook, tho there don’t appear to be any refurbished minis at the moment.

    Hope that helps!

  2. Thanks so much Spyder for this info. If I decide to go to Mac again I will get in touch with you. Extremeley frustrating for sure.

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